Wepack (Guangzhou) Machinery Equipment Co., Ltd
Main Market:
North America
, South America
, Western Europe
, Eastern Europe
, Eastern Asia
, Southeast Asia
, Middle East
, Africa
, Oceania
Business Type:
Manufacturer
, Exporter
, Trading Company
, Seller
No. of Employees:
100~150
Company Details
Wepack Machinery Equipment Co., Ltd. is one of the professional manufacturers and exporters of high-end printing and packaging machinery and equipment for corrugated cartons, integrating design, research and development, production, sales and service, and a system integration service provider for the corrugated paper intelligent equipment industry.
Since our establishment, the company has been adhering to the feedback from customers and the market, and has been committed to the research and development and innovation of equipment. With advanced machinery and equipment, exquisite technology, and systematic scientific management, it has obtained many patents in China. Thanks to the excellent reputation of our products and timely and efficient services, we have won the recognition of many customers in Southeast Asia, South America, Australia, the Middle East, Western Europe, etc., and have exported more than 30 countries and regions around the world.
The products range from high-end intelligent Fully Auto Folder Gluer Stitcher Machine,Vacuum Transfer type Fully Automatic Flexo Printer Slotter Die-cutter Auto Stacker; Fully Automatic Flexo Printer Slotter Die-cutter Inline Folder Gluer & Counter Ejector to Fully Automatic Packaging Machine and other equipments, covering the integrated equipment of the corrugated paper intelligent equipment industry and packaging machinery spare parts. All models adopt full servo digital control system, and some models open windows operating system and ERP system interface as needed. The machine is highly automated and intelligent, easy to operate. Low energy consumption and high production efficiency,effectively help users reducing costs, improve quality and efficiency,achieve lean production. We have our own independent factory with a production workshop of more than 10,000 square meters.
At the same time, in the new economic environment, we have carried out in-depth cooperation with many related industries. We believe that our standard one-stop service can bring customers a more efficient and perfect experience in the entire procurement process.
In the face of new challenges and opportunities, we will continue to provide customers with stable quality and reasonably priced products; higher operational efficiency and more complete technology research and development, intelligent manufacturing and service system to help the full intelligent transformation and upgrading of carton printing and packaging.
We believe that we will become one of your best suppliers and partners. Looking forward to your consultation and cooperation, We are happy to work with you to strive for excellence and keep pace with the time to create brilliance together!
Services
Pre-sales and after-sales service of equipment
1. Pre-sales service commitment
After the sales staff has a preliminary understanding of the project situation, they can take the initiative to provide door-to-door service, introduce the relevant technical requirements to related this product to customers, recommend suitable products and provide corresponding sales materials, and accept customer consultations free of charge at any time.
After the sales staff has a preliminary communication with the customer, they will take the initiative to contact the company's process, technology and other related departments, and the technical staff will provide customers with the best technical solutions based on the product characteristics.
2. After-sales service:
Provide users with three guarantees for the product during the quality assurance period.
Provide users with product operation instructions and provide maintenance equipment tools according to the contract.
Training users' operation and maintenance personnel, introduce engineering projects and product performance and use maintenance knowledge, so that they can master the correct operation methods.
Provide paid services for abnormal damage caused by overdue and improper use.
Establish quality information collection and feedback channels to timely grasp the quality status of the product during use. Make regular return visits to understand the use status and user requirements of product users, and assist users in comprehensive equipment inspection, maintenance and related technical guidance.
3. Troubleshooting
Service method:
Telephone support: Professional technicians will be arranged to locate equipment faults within the specified time through telephone or fax, and come up with solutions to finally eliminate the faults.
On-site support: For faults that cannot be diagnosed by phone, engineers will be arranged to go to the site to analyze the causes, develop solutions, and eliminate the faults.
Service commitment:
Timely service response; effective problem solving; standardized service process; comprehensive service content.
4. Spare parts
The company has a fixed spare parts warehouse to ensure timely supply. Our company will provide spare parts at preferential prices.
5. Our company's maintenance service content:
Includes services for all equipment provided and approved by our company; does not include all failures caused by fire, flood, hurricane, earthquake, air pollution, power supply and damage caused by third parties. Our company will not bear any responsibility for failure to provide full-responsibility maintenance services in a timely manner due to any industrial disputes or events beyond the scope of responsibility; the owner should ensure the good and safe factors of the equipment and working environment provided during the full-responsibility maintenance service of our company.
History
Since the establishment in 2004, we have been committed to the research and development and innovation of printing and packaging equipment for corrugated cartons.
With advanced machinery and equipment, exquisite craftsmanship, and systematic scientific management, it has many patents in China.
Thanks to the excellent reputation of our products and timely and efficient services, we have won the recognition of many customers and have exported to more than 30 countries and regions around the world.
At present, we have own independent factory with a production workshop of more than 10,000 square meters, and three partners with a total production workshop of around 30,000 square meters.
Looking forward to your consultation and cooperation, we are happy to work with you to strive for excellence and keep pace with the times!
Our Team
Company Team:
Our company has a professional, efficient and comprehensive service team with professional knowledge and rich experience in the corrugated high-end printing machines, gluing with stitching machine and other packaging machinery and equipment industries. We are committed to providing global customers with one-stop solutions from demand to design and development, installation and construction to after-sales service. The following is a detailed introduction to each team:
1. Foreign Trade Business Team
Core Responsibilities:
The foreign trade business team is our bridge to the world market. They are proficient in multiple languages, familiar with international trade rules and processes, and have excellent business communication and negotiation skills. Team members are not only responsible for market research, customer development and maintenance, but also for contract signing, order management and logistics coordination to ensure that every transaction can go smoothly
Professional advantages:
Deep international trade experience
Proficient in multiple languages and cultures
Quick response to customer needs
Efficient handling of international trade processes
2. Design and development team
Core Responsibilities:
The design and development team is composed of a group of creative and passionate designers and engineers. They provide customized machine design and solutions based on customer needs and market trends. From conception to prototyping, and then to the optimized design of the final machines, every step strives for innovation and excellence to ensure that the product not only meets functional requirements, but also has market competitiveness.
Professional advantages:
Innovative design concept
Strong technical implementation capabilities
Strict quality control process
Rapid iteration and customized services
3. Installation and construction team
Core responsibilities:
The installation and construction team is responsible for turning carefully designed products into reality. They have rich experience in on-site installation and can complete equipment installation and commissioning efficiently and accurately. They can ensure that the installation process is safe and orderly to achieve the best use effect.
Professional advantages:
Professional installation skills
Strict on-site safety management
Efficient construction organization capabilities
Meticulous commissioning services
4. After-sales service team
Core responsibilities:
The after-sales service team is the guardian of our customer satisfaction. They provide round-the-clock technical support, maintenance and problem-solving services to ensure that any questions or needs of customers during use can be responded to in a timely manner. In addition, the team is also responsible for collecting customer feedback and continuously optimizing service processes and product quality.
Professional advantages:
Quick response mechanism
Professional technical support
Comprehensive maintenance service
Continuous tracking of customer satisfaction
In summary, our service team covers every link from foreign trade business to design and development, installation and construction to after-sales service, forming a complete and efficient service chain. We firmly believe that through the joint efforts and unremitting pursuit of the team, we can provide customers with a service experience that exceeds expectations and create a win-win future.
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